Our latest vacancies

Customer Service Specialist with Czech/Slovak (+Hungarian)

Location: Walterovo náměstí 329/1, 158 00  Praha-Jinonice, Czech Republic
Languages : Czech (proficient), English (advanced)
Full-time work

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

Your responsibilities & Your Impact:

  • Professional communication with clients
  • Handling of customer requirements for CZ and SK
  • Ordering, invoicing for CZ and SK
  • Power Tools process administration and support
  • Proper customer care
  • Investigates and resolves customer complaints regarding billing, shipping delays and products.
  • Responds to customer inquiries regarding orders, changes, cancellations, delivery dates, application of products, and pricing
  • Process orders by inputting to system
  • Meet all applicable quality and compliance requirements (i.e. HCC/HCBI/ANTI-CORRUPTION/FCPA/US-GCC/Privacy/SOX/QA.Safe Fleet)
  • On time reporting on spontaneous adverse events (AE) reports and quality complaints for all products

We would love to hear from YOU, if you have:

  • 1-2 year(s) working experience in the Customer Service or in a related area
  • Proficient in MS Office
  • Preferred JDE knowledge
  • Native level of Czech/Slovak
  • Proficient level of English
  • Hungarian language is nice to have
  • Proven admin or assistant experience
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Teamwork, communicability, flexibility and reliability, good organization skills, autonomy and power systematic work

This is what awaits YOU at J&J:

  • A challenging and interesting job in one of the biggest global healthcare companies
  • An opportunity to make an impact with your actions
  • Possibilities for own further development and growth
  • Many opportunities to participate in different projects and drive our growth further
  • Motivating remuneration and annual bonus

And there is more…:

  • 5 weeks of vacation
  • Home office
  • Flexible working hours
  • Meal vouchers
  • Sodexo Cafeteria
  • Life and accident insurance
  • Pension contribution
  • 8 weeks fully paid parental leave
  • Contribution for language study
  • Contribution for Prague public transportation
  • Contribution for illness leave
  • MultiSport Card
  • Referral Award
  • Refreshment in the workplace
  • Sick days
  • Company gym and free fitness lessons

The benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin and will not be discriminated against on the basis of disability.

How to apply:

If you are interested in this role and you fulfill the requirements set above, do not hesitate to send us your structured professional CV and short cover letter in English through the "Apply for the position" button below. You will be redirected to our career page and guided through the application. Should you face any technical issues, please contact us on career(at)its.jnj.com.

Anna Faschingbauerová
Contact: Johnson & Johnson
Anna Faschingbauerová

This vacancy requires reply through employer's website. You will be redirected there after you have filled the following form.

For the purpose of the selection procedure for this position, JNJ Global Business Services s.r.o., Business ID: 27437698, Walterovo náměstí 329/1, Praha, Jinonice, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to LMC s.r.o., ID No. 264 41 381, which will do so using its electronic systems. See more

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right: (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.
For more information on data processing by LMC s.r.o., ID No. 264 41 381, registered office at Jankovcova1569/2c, 170 00 Prague 7, contact the Data Protection Officer Jan Svoboda, e-mail: dpo@lmc.eu or visit https://www.lmc.eu/en/privacy-policy/.